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CLEAR PRINT QUEUE WINDOWS 8 WINDOWS 8.1

On your Windows Print Server open services.msc.

If you’re in the midst of an issue, here’s what we recommend: The first thing to try will be to restart the Windows Print Spooler for a quick fix. Try stopping and starting the Print Spooler service

Print Jobs stuck with the status of “Sent to printer”.

Print Jobs stuck with the status of “Printing”.

Troubleshooting Disappearing jobs with Find-Me Printing.

Troubleshooting Missing or Disappearing Print Jobs.

Many times the behavior is completely unrelated to PaperCut, and happens regardless of whether the PaperCut NG/MF services are running.īy the way, if those bullet points above don’t quite line up with your symptom then check out one of these articles instead: In some cases it may happen when users try to print from a certain application or print to a specific printer.

The behavior might be random or could be correlated with high load on the print server. Windows users may report that all their printers are “offline”, which happens if the Print Spooler service is not running (although there are other possible causes for that message).The print spooler service crashes and errors will be logged in the Windows Event Monitor.The print spooler service (spoolsv.exe) hangs or live-locks taking down all queues until manually restarted.The print queue randomly hangs, and manually deleting the problematic job might resolve the issue.Print spooler stability issues may manifest in a few different ways:

This article describes some of the issues we’ve seen with the Windows Print Spooler, and shares the most effective fixes that we’ve been able to find. In some cases we’ve even tracked the problem down to a specific print driver. Over the years we’ve worked with a number of PaperCut NG/MF customers who have encountered issues with the Windows Print Spooler service.

Why does this happen and how can we get it working?” “Help, users can’t print because the Print Spooler service on our Windows print server keeps stopping. To restart the Printer Spooler service type Net start spooler and press.To clear the printer queue type del %systemroot%\system32\spool\printers\*.shd and press and then type del %systemroot%\system32\spool\printers\*.spl and press.To stop the Print spooler service type Net stop spooler and press.One you have a command prompt window open use the following procedure: In both cases you will probably need to grant permission for the command prompt to run.

CLEAR PRINT QUEUE WINDOWS 8 WINDOWS 8.1

The first thing you need to do is open an elevated command prompt, and depending on whih version of Windows 8 you have, it’s slightly different:įor Windows 8.0 users – Press the + and select ‘ Command Prompt (Admin)‘įor Windows 8.1 users – Use the same procedure OR right click the Windows button in the bottom left of the screen and select ‘ Command Prompt (Admin)‘ The only way to recover from such an error is to stop the Print Spooler service, remove the temporary files from the print queue, and then re-start the Print Spooler service.įortunately clearing the Windows print queue is quite an easy process once you know how. Turning the printer off and on again generally has no effect because your Windows system is suffering from a print spooler error. If you have a glitch or communication problem when sending a document to your printer then there is a good chance that the failed document will become stuck in your print queue.